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Author Topic: Problem downloading apps from Google Play Store  (Read 2820 times)

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Tablet PC Pro

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Problem downloading apps from Google Play Store
« on: December 20, 2013, 07:40:23 PM »
Problems with downloading apps from Google Play Store

If you can connect to Google Play Store, and browse for the various apps, then when you click to download an app, you get an error saying the app can not load, or the download never finishes, or some other interuption to the download, try this:

  • Go to Settings
  • Touch Apps
  • Scroll to the All tab
  • Scroll down until you find the Google Play Store app
  • Touch Google Play Store
  • Touch Clear Data
  • You will get a dialog box asking you if you really want to clear data, touch OK

This will clear all the data that associates your tablet to Google Play Store.  Now go to the Google Play Store app and reset up your account information.
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